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Frequently Asked Questions (FAQ)

Welcome to the Wyvern Data Product Guide FAQ! Below you'll find answers to common questions.

Sample Imagery​

Can I see sample data?​

See our Open Data Program for sample imagery.

Tasking Imagery​

What tasking offerings are available?​

  • Constellation Tasking: Standard and Premium tasking for new imagery collection. See Constellation Tasking.
  • Assured Capacity: Highest-priority, pre-reserved imaging capacity. See Assured Capacity.

How do I place an order?​

Order Form​

Orders are placed by submitting a tasking order form and area-of-interest (AOI) file to orders@wyvern.space. See Ordering Process.

Tasking API​

We have a Tasking API which will allow customers to place, monitor, and download orders. If you're interested in our API contact sales@wyvern.space.

What is the minimum order size?​

What is the cloud cover policy?​

What is the order cancellation policy?​

  • Standard Tasking: Cancel >72 hours before acquisition start.
  • Premium Tasking: Cancel >48 hours before acquisition start.
  • Assured Capacity: No cancellations (pre-reserved capacity).
  • See Constellation Tasking and Assured Capacity.

Archive Library​

How do I order Archive Library data?​

  1. Search Wyvern's archive for available scenes.
  2. Submit a request to orders@wyvern.space with the scenes you wish to order.
  3. Receive your data bundle via secure download link.

For more information, see the Archive Library.

Where can I see a map of your archive data?​

Search Wyvern's archive for available scenes!

How much data do you have in your archive?​

Our first satellite launched in April 2024 and we've been collecting data since!

Data Products & Delivery​

What file formats are delivered?

How are products delivered?​

Products are delivered as a ZIP bundle with download links sent via email. See Product Delivery.

API users can download their data products from the API.

What is the naming convention for delivered files?​

See Naming Convention. See our Open Data Program for sample imagery.

Are there cloud or quality masks?​

Cloud and pixel quality masks are delivered with your data. See Usable Data Mask, and Pixel Quality Mask

Specifications & Quality​

What is the spatial resolution?​

5.3 meters ground sample distance (GSD) at nadir. See Product Specifications.

What is the spectral range?​

What is the geolocation accuracy?​

25–100 meters CE90 over land with <20% cloud cover. See Quality Assurance.

What are your Relative Spectral Responses (RSR)?​

The Dragonette RSRs can be found on our GitHub.

Processing & Metadata​

What processing level is delivered?​

Level-1B: Georeferenced and radiometrically corrected to at-sensor radiance. See Processing Levels.

Do you do atmospheric correction?​

Our Level-1B data is Top-of-Atmosphere radiance. Customers must perform their own atmospheric correction; however, we are planning on releasing a processing level with atmospheric correction applied. See Data Processing. For more information on atmospheric correction, see Wyvern's Knowledge Centre.

Do you have a Level-2A processing level?​

We are building a processing level that will include atmospheric correction but it is not yet available. See Processing Levels.

What metadata is included?​

STAC-compliant JSON files with acquisition, sensor, geolocation, and processing details. See STAC Metadata.

Analytics​

Do you provide analytics?​

Wyvern only delivers data and doesn't deliver analytics.

Can I derive indices from your data?​

You can deliver many common indicies from Dragonette data including, but not limited to, NDVI and RENDVI. See our Knowledge Center.

Offline Access​

Can I use the guide offline?​

Yes! Wyvern's Data Product Guide can be accessed offline in two ways:

  1. Download the PDF version of the guide.
  2. Install the Progressive Web App (PWA).

For detailed instructions, see the Offline Access section of the Data Guide.

Support​

Who do I contact for support?​

For sales or technical questions, email sales@wyvern.space.

If your question is not answered here, please reach out to our support team for assistance.